Terms of service

Terms and Conditions of Use for Julie Colleoni

1. Company Information

Julie COLLEONI EI
Address: 24 rue Chanzy, 78220 Viroflay
SIRET: 53794031400025

2. Nature of Products

We offer a variety of handcrafted jewelry, including cuffs, bracelets, necklaces, rings, with customization options, as well as artwork.

3. Target Customers

Our products are available to customers in France and internationally.

4. Pricing and Payment Policy

  • Prices are inclusive of all taxes (TTC) and are subject to change without prior notice.
  • Accepted payment methods: Carte Bleue, Visa, Apple Pay, Mastercard, Amex, Shop Pay.
  • Prices are listed in euros (€), including French VAT and other applicable taxes, excluding shipping and packaging fees.

5. Delivery

  • Domestic delivery (France):
    Home delivery and pickup points available, with a delivery timeframe of 2 to 5 business days.
  • International delivery (including DOM-COM):
    Delivery timeframe of 3 to 10 business days, depending on the destination.
  • Shipping costs are borne by the customer and vary based on product weight, destination, and shipping method.

6. Return and Refund Policy

  • A 14-day withdrawal period applies to non-customized products.
  • Products must be returned in their original condition for an exchange or refund.
  • Refunds are processed within 14 days of receiving the returned products.

7. Website Use

There are no specific restrictions regarding the use of our website.

8. Personal Data Protection

  • Strong commitment to protecting privacy and personal data.
  • Compliance with applicable legislation, including rights of access, modification, and deletion of personal data.

9. Intellectual Property

  • All models, designs, logos, photos, objects, and images are the property of Julie COLLEONI and are protected by intellectual property law.
  • Any unauthorized use may constitute infringement.

10. Liability

  • Limited liability for issues related to the use of the internet.
  • Disputes are subject to the exclusive jurisdiction of the Commercial Court or the High Court of Paris.